Privacy Policy

At Simplified Woodcrafting Solutions PVT LTD (“we”, “us”, “our”), we value the privacy of our website visitors and are committed to protecting their personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”) applicable in India.

1.⁠ ⁠Definitions

“Personal Information” means any information relating to an identified or identifiable natural person, including name, email, phone number, IP address, billing/shipping address, and any other information you voluntarily provide.

“Sensitive Personal Data or Information (SPDI)” means personal data relating to passwords, financial information (bank account, credit card details), health conditions, biometric data, sexual orientation, etc. We do not collect any SPDI except payment card details processed directly by our payment gateway (if applicable).

2.⁠ ⁠Information We Collect

2.1 Personal Information

• Name
• Email address
• Phone number
• IP address
• Billing and shipping address (if provided)
• Any other information you voluntarily provide via contact or inquiry forms

2.2 Non‑Personal Information

• Cookies and similar tracking technologies
• Analytics data (e.g., pages visited, time on site) via tools such as Google Analytics

3.⁠ ⁠How We Collect Information

• Contact Forms (inquiry or lead-generation forms)
• Newsletter Sign‑Up Forms
• Cookies & Tracking Tools (e.g., Google Analytics)
• Server Logs (automatically collected)

4.⁠ ⁠Purpose of Processing Your Data

We use your information to:

• Respond to your inquiries and requests
• Send newsletters, updates, and promotional content (with your consent)
• Analyze and improve website performance and user experience
• Maintain internal records and communicate with you about our services
• Comply with legal obligations

5.⁠ ⁠Consent and Withdrawal

We obtain your consent by requiring you to check an opt‑in box before submitting forms or subscribing to newsletters.You may withdraw consent at any time by contacting our Grievance Officer (see Section 7).

6.⁠ ⁠Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected:

• Contact/inquiry form submissions: 3 years
• Newsletter subscription data: until you unsubscribe
• Analytics and cookie data: 2 years

7.⁠ ⁠Grievance Officer

To address any privacy concerns or to exercise your rights, please contact our Grievance Officer:

Name: Venkatesh Ekambara

Email: info@simplifiedwoodcrafting.com

Phone: +91‑9591 5777 57

Address: Abbigere Industrial Area, Shriniketh Layout, Singapura, Bengaluru, Karnataka 560015

8.⁠ ⁠Data Sharing and Disclosure

No Sale or Rent: We do not sell, rent, or trade your personal data.

Third‑Party Service Providers:

We use the following providers under strict confidentiality and SPDI compliance:

• Hostinger (web hosting)
• WordPress (CMS and associated plugins)
• Google Analytics (analytics)

Future Processors: Any future third‑party processors (e.g., email platforms, CRM tools) will be contractually bound to implement reasonable security practices and comply with SPDI Rules.

9.⁠ ⁠Cross‑Border Data Transfer

Your data may be stored or processed on servers located outside India (e.g., Hostinger’s data centers). We ensure such transfers comply with applicable laws and that third‑party providers maintain adequate safeguards.

10.⁠ ⁠Data Security and Breach Notification

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

In the event of a data breach, we will notify affected users and the Indian Computer Emergency Response Team (CERT‑In) within 72 hours of becoming aware of the breach.

11.⁠ ⁠Cookies & Tracking Technologies

“We use cookies to ensure that we give you the best experience on our website. If you continue to use this site, we will assume that you are happy with it.”

Essential Cookies: required for basic site functionality

Performance Cookies: to analyze site usage (e.g., Google Analytics)

Marketing Cookies: to deliver relevant ads

You can disable cookies via your browser settings or manage preferences through our cookie banner. For more details, see our Cookie Policy.

12.⁠ ⁠Automated Decision‑Making / Profiling

We may use analytics tools to profile user behavior for marketing and website optimization. You have the right to opt out of profiling by contacting our Grievance Officer.

13.⁠ ⁠Your Rights

You may, at any time, request to:

• Access the personal data we hold about you
• Correct or update inaccurate or outdated data
• Request the deletion of your data

To exercise these rights, email us at info@simplifiedwoodcrafting.com or contact our Grievance Officer.

14.⁠ ⁠Notification of Policy Changes

“We may update this Privacy Policy periodically. Material changes will be communicated to subscribers via email and a prominent notice on our website at least 7 days before they take effect. Continued use of the site after changes constitutes acceptance of the updated policy.”

15.⁠ ⁠Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising out of or relating to this policy will be subject to the exclusive jurisdiction of the courts in [Bangalore, Karnataka], India.

Contact Us

If you have any questions or concerns about this Privacy Policy, please email us at info@simplifiedwoodcrafting.com or reach out to our Grievance Officer (Section 7).